Mail bombs or bomb threats may be received by a number of means including standard mail, package delivery service or truck. If you receive a written threat or suspicious parcel:

Remain Calm

  • Notify 9.911 immediately.
  • Do not attempt to open the parcel. If suspicious parcel has already been opened save all packing materials.
  • Do not place the article in water or a confined space such as a desk drawer.
  • Do not go near it or touch it.
  • Do not let anyone go near it or touch it.
  • Do not use a portable radio within 100 feet of the package.
  • Write down any pertinent information such as details concerning the delivery and receipt of the package, suspicious odor, etc.
  • Always err on the side of caution. If you feel that the parcel may indeed be an explosive device, calmly alert individuals in your area to leave quietly and contact 9.911 immediately.

For Bomb Threats, Dial: 9.911

Then Notify Facilities Services #8173


Telephone threats can be received by any person at anytime, but usually will be received by a main switchboard operator or persons in a sensitive area. If you receive a telephone threat:

Remain Calm

  • Keep the caller on the line as long as possible. Listen carefully. Note the time of call, the telephone number called and telephone number of the caller if available.
  • Write down any pertinent information such as background noises, gender of caller, and voice pitches and pattern.
  • Ask the caller the following questions:
    • Where is the bomb?
    • When will it explode?
    • What does the bomb look like?
    • What kind of bomb is it?
    • What is your name and motive for placing the bomb?
    • Are you an employee?
    • Call 9.911 immediately.
    • Always err on the side of safety by evacuating the area if there is any possible danger.

For Bomb Threats Dial: 9.911

Notify Facilities Services #8173