ORG 3800: Leadership Across Generations


Leadership Across Generations presents leadership strategies for multi-generational teams. Topics include: the defining experiences of each generation in the workforce and how those defining experiences have shaped the generation's work style; individual versus generational differences; and leadership strategies for influencing group dynamics to embrace generational diversity.


  1. Learners will describe the demographics of the multigenerational workforce.
  2. Learners will discuss the importance of effective leadership across generations.
  3. Learners will describe the values, perspectives, and ways of approaching work that are characteristic of the generations represented in the workforce.
  4. Learners will apply a generation’s defining experiences to explain how those experiences have shaped the generation’s values, perspectives, and ways of approaching work.
  5. Learners will analyze individual differences versus generational differences, comparing and contrasting personal characteristics with characteristics of the generation.
  6. Learners will evaluate generational assumptions, benefiting the organization through testing assumptions and avoiding the risk of stereotyping.
  7. Learners will analyze the group dynamics of a multigenerational workforce.
  8. Learners will develop strategies for leading a multigenerational workforce that embraces generational diversity.




Generations at work: Managing the clash of Boomers, Gen Xers, and Gen Yers in the workplace (Rev: 2nd ed.)

Publisher: AMACOM (2013)
Author: Zemke, R., Raines, C., & Filipczak, B.
ISBN: 9780814432334
Price: $12.60

* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact Student Services at