BUS 3451: Organizational Theory and Behavior


Presents basic knowledge of organizational theory, human motivation, emotional intelligence, and workplace behaviors in order to analyze and determine the best methods for improving organizational behavior and related skill sets. This course focuses on the development of organizational theory and behavior and includes the study of a wide range of personality, workplace behavior, and related theories. Knowledge gained is intended for professional and personal application.


  1. Summarize types of organizational theory.
  2. Discuss human aspects of an organization.
  3. Explain applied performance practices.
  4. Examine effective teamwork.
  5. Assess techniques to promote effective communication.
  6. Evaluate techniques used to manage conflict.
  7. Evaluate the role of leadership in achieving performance goals.
  8. Recommend strategies to overcome resistance to change.




Organizational behavior: Emerging knowledge, global reality (Rev: 8th ed.)

Publisher: McGraw-Hill/Irwin (2018)
Author: McShane, S. L., & Von Glinow, M. A.
ISBN: 9781259562792
Price: $237.38

* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact the CSU Bookstore at bookstore@columbiasouthern.edu