The IT department will do minor repairs on site. A replacement computer may be issued so that your access to technology can continue while your laptop is being repaired. Warranty repairs are not charged to the user. User caused repairs (billable repairs) will be billed to the student for the cost of the repair. Examples: broken LCD panel due to being dropped or hit, liquid spills in the keyboard, stickers or ink markings, missing parts (keys, hinges, etc.).
Care of the Computer
- Refrain from placing stickers or marking your computer with ink or markers as this could cause damage. You will be billed for this type of damage.
- Exposing your laptop to extreme hot or cold weather conditions could result in damage to your laptop. Protect your laptop from those conditions.
- Do not leave the laptop in your car at any time to protect from temperature extremes and theft.
- Never leave your laptop unattended in a classroom or anywhere else. Lock your dorm room each time you leave to protect yourself from theft. It can take less than a minute for your laptop to be stolen!
- Power your laptop down on a daily basis. Leaving the computer on for extended periods of time will reduce the system resources and cause poor performance.
- Do not place your laptop in the bag with cables still attached. This can damage the ports on the system board.
Saving/Backing up Files and Documents, Network Storage and Mapping a Network Drive
The most common storage location for your documents is the hard drive of your laptop. However, the IT department does not recommend that you rely on one storage location for your documents or other important files. Hard drive failure is a very common occurrence. Too often a hard drive will crash during finals week when many hours have been spent on that paper or final project. Waldorf University students are allowed 50 MB of storage space on the network for academic purposes. Requests are granted on a per semester basis. Items not permitted includes but are not limited to, storing and sharing of illegal MP3’s, obscene material or photos and files in violation of academic integrity. The contents of this network folder will be monitored by IT staff and any violation of the Waldorf Computer Use Policy will result in immediate removal of these files and student access to the folder removed. Request forms for network storage are available at the IT Department.
To map a network drive:
Once you’ve received your network storage folder, you may wish to map a network drive for shortcut access to your folder. Double-click on Network Places (on desktop) and double-click on Waldorf-Vault. Locate your network folder and right-click on it. Select “map network drive” and click OK. Select a network drive letter (we recommend Z), be sure “reconnect at log-on” is checked and click Finish. Your network drive shortcut will be visible when you click on "My Computer".
Microsoft Office XP Professional is the standardized software package used by Waldorf and is installed on every laptop. This includes Word, Excel, Access and Outlook. IT department staff are trained to instruct faculty, staff and students on the Microsoft Office XP Professional software individually or in small groups.
Dual Mouse Options
Waldorf's Dell laptops come with both the trackpoint mouse as well as the trackpad mouse. You have the option of using both or disabling one or the other. Following are the instructions to enable/disable the mouse trackpoint and/or trackpad.
Click on Start > click on Control Panel > click on Mouse
Choose the "Device Select" tab. Make your selection from the options listed.
Dell DVD Connection
Waldorf's Dell laptop has an internal DVD player. You can connect this to your TV for movie playback. The following instructions will guide you through this setup.
- Connect the laptop and TV with the video cable that was supplied to you when you received your computer.
- Right-click on a blank area of your desktop, and select Properties.
- Choose the Settings tab and click on the Advanced button.
- Click on GeForce 4 4200 Go or GeForce FX Go5200. An additional menu will appear. On that menu, click on HL nView Display. On the other menu, click the Clone button and say OK when prompted. Click OK on any additional prompts.
- Right-click on 2nd monitor, click attach and answer OK.
- If the Intervideo WinDVD program does not open, click on Start, All Programs and select Intervideo winDVD.
Your laptop comes with a feature called System Restore. This is particularly useful when you are making changes to your computer, such as installing software, but may like to go back to your previous configuration if you encounter problems with the installation. We recommend you create a system restore point once you've completed the network configuration of your computer.
Instructions for creating a System Restore Point:
- System Tools
- System Restore
- Select Create a restore point
- Click Next
- Enter a description (normally the date)
- Click Next
- Click OK to restart
Other options available are:
Restore my computer to an earlier time
Undo my last restore (not available until you've created a restore point)