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Guidance for Online Students

There is no current information at this time.

Frequently Asked Questions for Residential Students

  • If I am remaining on campus, will I still be able to attend in-person classes?

    No. Waldorf University has officially announced all classes will be completed via distance education format for the remainder of Spring 2020 semester. Campus buildings are open, unless otherwise posted, to Waldorf students, faculty and staff, but the classrooms will be closed. (The weight room is closed to all students, faculty and staff until further notice.)

  • Will my courses have times I am required to attend?

    Please be aware you are expected, as a part of your required course objectives, to attend class just as you have previously been accustomed to, in whatever format your instructor has set up for distance-learning. You will need to work closely with your instructors to build a strong understanding of their expectations regarding meeting times, assignments, tests and so on.

  • What kind of tech support can I get?

    Please visit Waldorf's Student Login for any technical support needed.

  • It looks like my professor hasn't enrolled me in my course. What should I do?

    Email your professor immediately.

  • If I am staying on campus, where can I go to print?

    All of the traditional printing locations are operational and available to students.

  • I have a disability. How will I be accommodated for distance learning?

    Please contact Kristin Wempen at 641.585.8211, Megan Norland at 641.585.8207 or email the AAC for disability services.

  • What academic resources are available?

    Virtual peer-to-peer tutorial services will be available through Zoom. A schedule will be available through Blackboard. Please contact the Academic Achievement Center (AAC) by calling 641.585.8211 or email the AAC. You may contact Director of Retention Renae Littrell at 641.585.8295 or via email for assistance.

    You may also complete a Warrior Care Report?

  • Where is this tutor information located in Blackboard?

    Located in the left menu in each course in Blackboard will be a Tutor link. Tutoring information will also be emailed to students via their Waldorf email accounts.

  • Will there be face-to-face tutoring available?

    We will not provide face-to face tutoring at this time. Virtual peer-to-peer tutoring services will be available through Zoom. A schedule will be available through Blackboard

  • If I’m on campus, are there federal or institutional work study jobs available?

    Yes. Please visit with your current employer on the status of your position. If you are interested in pursuing a work study position, please contact the financial aid office at 641.585.8120 or email,for more information.

  • May I continue to work my work-study hours?

    Yes, work-study duties can be continued both on campus and remotely if your supervisor has work for you to do. Additional information about financial aid and the work-study program will be coming from our Financial Aid office.

  • If I worked work-study hours prior to spring break, how do I submit my timecard?

    Communicate with your supervisor by email the number of hours you have worked. They will review and forward the hours they approve to Melissa Anderson for processing. This email chain will act as approval signatures. Deadline to receive these emails from your supervisor is no later than April 2. Conference & Dining and the CIC desk that use punch clocks will have their hours emailed to them for approval. Expect this email after April 2.

  • How will I receive my work-study check?

    If you have an authorization on file with the Business Office approving the mailing of your work-study check, the check will be mailed on April 10. If you do not have this authorization on file, please email Sara Poppy and she will assist you.

  • Will my scholarship and room and board charges be impacted?

    We understand that students and families have questions related to possible account adjustments for charges, scholarships, and aid or loan programs. The university is working to resolve these issues and will communicate as soon as further information becomes available. This is an unprecedented event. Our priority is and will continue to be the safety of our students, faculty and staff.

  • Will there be a credit for my Wellfleet health insurance?

    No, Wellfleet student insurance coverage cannot be canceled mid-semester. Your coverage goes with you anywhere within the United States with medical coverage until July 31, 2020. If you need to see a physician for an injury or illness, you can access the In-Network providers at Coventry Health Care. Should you need assistance with a claim during the remainder of the semester, please contact Melissa Cook.

  • Will interest charges continue to be applied?

    At this time, tuition interest charges will not be assessed. Please continue to monitor the Waldorf website for updates.

  • How does this affect my athletic eligibility?

    Please visit, NAIA COVID-19 Updates for official statement on eligibility.

  • Are the residence and dining halls open?

    The University will ensure that we have sufficient residence hall rooms available for students who are currently living on campus and have no safe alternative to leave. If you have questions about housing, please contact the Residence Life Office at 641.585.8160 or email us. Dining services will remain open with limited hours/services for those students that continue living in the residence halls.

  • When can I return to campus to collect my belongings?

    We have scheduled check out dates for May 5-9. Please monitor your Waldorf email for updates.

    In case of emergency situations, please contact the Residence Life Office at 641.585.8160 or email Res Life.

  • I am not planning to return to campus, but I need to collect personal belongings.

    We have scheduled check out dates for May 5-9.

    In case of emergency situations, please contact the Residence Life Office at 641.585.8160 or email Res Life.

  • How can I check out of my residence hall?

    We have scheduled check out dates for May 5-9. Please check your Waldorf email regularly for updates regarding the checkout process.

    In case of emergency situations, please contact the Residence Life Office at 641.585.8160 or email Res Life.

  • When does the 2020-2021 housing selection process begin?

    This information will be sent to your Waldorf email on Friday, March 27. Check your Waldorf email for all the details. Our process will be completed through email communication to help you sign up for your space.

    Please contact the Residence Life Office at 641.585.8160 or email us if additional information is needed.

  • Are guests allowed in the residence halls?

    No. Waldorf University is currently closed to the public. Only current Waldorf students, faculty and staff with proper Waldorf University identification should be on campus. A statement will be published once Waldorf University reopens to the public.

  • Will the main CIC desk and student mailboxes be open?

    The CIC Information desk will be open each day for general information and mail. Hours will vary each day due to limited staff. Please contact the Residence Life Office at 641.585.8160 or email us for information about available hours.>

  • I am not living on campus during remote instruction, how can I ensure my packages get to me?

    Your packages will be secured in storage waiting for you when you return to check out of your room in May. Please contact the Residence Life Office at 641.585.8160 or email us if any additional information is required.

  • Can my mail be forwarded to me during remote instruction?

    Yes, but we can only forward first class or priority mail. Please email Student Life with your forwarding address. Some United States Postal Service packages can be forwarded to your home address if desired. UPS and Fed Ex packages cannot be forwarded and will be stored until you are able to return to campus to collect them.

  • Will student health services remain open?

    Our health services continue to be available to students. Call before you come. Nurse Mary Mathiasen can be reached by phone at 641.585.8157 or by email. You may also visit Health Services for additional resources.

  • What assistance is available to me to help cope with emotional impact of the COVID-19 outbreak?

    Our counseling services continue to be available to students. Please email Anna Moklestad to set up a telephone counseling appointment. You may also contact student health services at 641.585.8157 or by email.

    The Suicide Prevention Resource Center (SPRC), a national resource for suicide and mental health items, has compiled a list of resources available on mental health and coping during this COVID-19 pandemic. Please use and share as you see appropriate. Thank you and take care of yourself!

  • If I am going home and need to get to the airport, will there be shuttles?

    Please contact Transportation Coordinator Mike Brosenne at 641.585.8728, or by emailfor information regarding current available shuttle services.

  • How does summer housing sign up work and reserving a parking permit for next year?

    Check your Waldorf email regularly for updates regarding fall housing sign up information. We will send additional information about summer housing and fall parking.

  • How will this impact commencement weekend?

    The Governor’s state of emergency proclamation currently restricts gathering of more than 10. The mandate continues through April 16 at which time the proclamation could be extended, amended, or terminated. Therefore, Waldorf will wait until April 16 to make a decision on whether to postpone graduation.We will send an email to the student’s Waldorf University email account, post on the university social media sites, and post on the Waldorf website.

  • How do I withdraw from a class for the Spring 2020 semester?

    The last day to withdraw from a semester class is Friday, March 27 by 4:30 p.m. CST. To withdraw from a course, send an email to your academic advisor requesting to be withdrawn from the specific course, include the course number and section, course name and professor/instructor name. Please include the reason for your request to withdraw from the course. The academic advisor will forward the request to the Office of the Registrar with their approval where it will be processed. The Office of the Registrar will respond to both the student and the faculty advisor that the course has been withdrawn for the semester.

  • How do I register for a Summer 2020 semester course?

    To register for a residential Summer 2020 semester course, you will need to contact your academic advisor. Your academic advisor will assist you in completing the “Summer 2019-2020 Registration Form.” If you are wishing to participate in an online course, your advisor will need to verify with the Office of the Registrar if you meet the eligibility requirements for participation. If you do, your academic advisor will assist you in completing the “Residential Online Participation Application.” The academic advisor will forward the request to the Office of the Registrar with their approval where it will be forwarded to the Office of Financial Aid for Summer approval. If approved, the registration will be returned to the Office of the Registrar where it will be processed. The Office of the Registrar will email your registration to you.

  • How do I register for the Fall 2020 Semester?

    No action is required at this time to register for the Fall 2020 semester. Your academic advisor will review your academic progression and your current mid-semester grades. They will generate the best possible registration for you based on your current academic progression. Academic advisors will not schedule music lessons or any extracurricular activities at this time. Academic advisors will submit student registrations regardless of major according to the following grade classification:

    • Seniors will be submitted by April 3
    • Juniors will be submitted by April 8
    • Sophomores will be submitted by April 10
    • Freshmen will be submitted by April 10
    • All registrations should be completed by April 17!

    Your academic advisor will forward the created registration to the Office of the Registrar with their signed approval where it will be processed. Once processed, the Office of the Registrar will email the registration to you. If you have questions or want to make changes, you will contact your academic advisor.

  • I don't see my question and I need to talk to someone...who do I call?
    • Admissions & Financial Aid – admissions@waldorf.edu – 641.585.8112
    • Registrar – registrar@waldorf.edu – 641.585.8696
    • Business Office – WAL-StudentAccounts@waldorf.edu – 641.585.8135
    • Res. Life – reslife@waldorf.edu – 641.585.8160
    • Academic Affairs – 641.585.8133 or 641.585.8134
    • Athletics – 641.585.8182 or 641.585.8183
    • I.T. – wal-it-support@waldorf.edu – 641.585.8155
    • International – megan.gabriell@waldorf.edu – 641.585.8490
    • Dining Services – 641.585.8172
    • Health Services – 641.585.8157
    • Counseling – 641.585.8160
    • Facilities – 641.585.8173
    • After Hours – 641.590.4318