(Optional Three-Day, Face-to-Face Residency Elective)
Through facilitated discussions, case studies, and group
activities, students examine a wide array of leadership and
customer service topics for Fire Science Administration.
* Disclaimer: Textbooks listed are based on the last open revision of the course.
Prior revisions and future revisions may use different textbooks. To verify textbook information,
view the course syllabus or contact Student Services at