This course is designed to provide students with a working knowledge of media crisis management. The course focuses on actions to take and actions to avoid when handling a crisis situation from a communications perspective. Topics will include issues management, risk management, relationship management, crisis planning and preparation, and review of case studies. Finally, students will develop a workable and generic crisis management plan.
* Disclaimer: Textbooks listed are based on the last open revision of the course.
Prior revisions and future revisions may use different textbooks. To verify textbook information,
view the course syllabus or contact Student Services at