BUS 3451


Gain a basic knowledge of organizational theory, human motivation, emotional intelligence, and workplace behaviors in order to analyze and determine the best methods for improving organizational behavior and related skill set. This course focuses the development of organizational theory and behavior and includes the study of a wide range of personality, workplace behavior, and related theories. Knowledge gained is intended for professional and personal application.


  1. Correlate self-concept, personality, emotions, and values to work performance.
  2. Correlate intelligence, ability, attitudes, job satisfaction, and learning to work performance.
  3. Illustrate strategies to overcome social perception and attribution, diversity, and stress to improve performance.
  4. Compare and contrast content and process theories of motivation.
  5. Explain the use of goal-setting, feedback, rewards, and reinforcement, in improving performance.
  6. Examine the structure, size, and design of teams, and the effect of norms and roles on behavior.
  7. Examine techniques for effective team work, especially in problem solving and decision making.
  8. Examine barriers to communication and apply techniques of effective communication.
  9. Differentiate functional and dysfunctional conflict and apply conflict management techniques.
  10. Apply influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles.
  11. Select elements of organizational structure to optimize employee motivation.
  12. Correlate organizational culture to employee motivation.
  13. Examine employee responses to organizational change and apply strategies to overcome resistance to change.
  14. Apply leadership theories and styles to improve employee motivation.




Organizational behavior (Rev: 4)

Publisher: McGraw-Hill/Irwin (2008)
Author: McShane, S.L., & Von Glinow, M.A.
ISBN: 9780077257910
Price: $69.42

* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact Student Services at students@waldorf.edu