BUS 3451


A basic grounding in the principles of managing organizations and methods for improving management skill through knowledge of organizational behavior. Stresses the development of job-relevant skills and covers a wide range of behaviors. Areas of study can be applied to daily life.


  1. Correlate self-concept, personality, emotions, and values to work performance.
  2. Correlate intelligence, ability, attitudes, job satisfaction, and learning to work performance.
  3. Illustrate strategies to overcome social perception and attribution, diversity, and stress to improve performance.
  4. Compare and contrast content and process theories of motivation.
  5. Explain the use of goal-setting, feedback, rewards, and reinforcement, in improving performance.
  6. Examine the structure, size, and design of teams, and the effect of norms and roles on behavior.
  7. Examine techniques for effective team work, especially in problem solving and decision making.
  8. Examine barriers to communication and apply techniques of effective communication.
  9. Differentiate functional and dysfunctional conflict and apply conflict management techniques.
  10. Apply influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles.
  11. Select elements of organizational structure to optimize employee motivation.
  12. Correlate organizational culture to employee motivation.
  13. Examine employee responses to organizational change and apply strategies to overcome resistance to change.
  14. Apply leadership theories and styles to improve employee motivation.




Organizational behavior (Rev: 4)

Publisher: McGraw-Hill/Irwin (2008)
Author: McShane, S.L., & Von Glinow, M.A.
ISBN: 9780077257910
Price: $69.42

* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact Student Services at students@waldorf.edu