BUS 2026


(Software Required: Microsoft PowerPoint, or other presentation software) An in-depth study of the communication process as it pertains to modern organizations. Topics include communication responsibilities of managers, strategies involved in the communication process, methods of verbal and nonverbal communication in organizations, intercultural and international factors in the communication process, and conflict management.


  1. Explain the role of culture in the communication process.
  2. Analyze the role of communication in the management function.
  3. Explain how the design and implementation of technology has influenced communication in the workplace.
  4. Explain the future of workplace communication.
  5. Explain why ethics in communication are important.
  6. Explain the characteristics of effective writing, listening and feedback.
  7. Explain your personal definition and perspective of communication.
  8. Demonstrate how to productively manage conflict situations.
  9. Illustrate the characteristics that make for a productive meeting.
  10. Illustrate various barriers to effective organizational communication.




Business communication: Making connections in a digital world (Rev: 11)

Publisher: McGraw-Hill (2008)
Author: Lesikar, R. V., Flatley, M. E., & Rentz, K.
ISBN: 9780077262488
Price: $58.45

* Disclaimer: Textbooks listed are based on the last open revision of the course. Prior revisions and future revisions may use different textbooks. To verify textbook information, view the course syllabus or contact Student Services at students@waldorf.edu