Support Hours & Phone Numbers

Students taking residential classes:

The following contact information can help with residential students experiencing network and laptop problems.

IT Department Help Desk hours are 8:30 a.m. - 4:30 p.m. Monday-Friday

IT Help Desk phone number is x8150
Use this number for general support questions, printing problems, reserving equipment.

IT Help Desk cell phone number is (641) 251-1020
Use this number to contact IT after hours.

IT Manager cell phone number is (641) 590-3829
Use this number to contact Tammy Larson after hours

The Switchboard number is 0
Use this number for reporting network outages after hours.


Students taking online classes:

Are you having technical problems? Are you having trouble opening links in your course, accessing the CD or companion websites that accompany your textbook, or submitting assignments? Free, fast, friendly, reliable technical support is available to Waldorf online students by phone (877) 399-1063 Monday - Friday, 8 am - 11 pm CST, or e-mail techsupport@waldorf.edu.

The following contact information can help with Blackboard and online.waldorf.edu.

Online Student IT Help Desk phone number is (877) 399-1063.
Use this number to contact Waldorf Online for help.

Online Student IT Help Desk email is techsupport@waldorf.edu.
Use this email to contact Waldorf Online for help.