Registering a Complaint

Waldorf College takes pride in our service to students.  From time to time, students may have questions concerning policies or practices. Generally there are logical explanations for situations, and usually most questions can be resolved in an informal setting through direct discussion with the individual or office involved.  In instances where a student raises a question about a policy or decision, the affected staff or faculty member may respond.   If it is not possible to resolve a matter through direct discussion, a student may appeal for further consideration by registering a complaint. 

Registering a Complaint with Waldorf College

Waldorf College is committed to providing high quality academic programs and services for students, and encourages students to contact the College if there is cause for concern regarding academic or non-academic matters.

A complaint is defined as dissatisfaction occurring when a decision, act, or condition, based upon specific factual data, affects the student in a perceived negative or unjust manner; furthermore, an allegation of improper, unfair, arbitrary, or discriminatory treatment by university personnel.

Residential Programs

Students who wish to register a complaint may contact the Waldorf College Vice President for Academic Affairs at 800-292-1903.  To clarify the student’s concerns, complaints should be sent in writing to:

Vice President for Academic Affairs, Waldorf College, 106 S. 6th St., Forest City, IA 50436. 

Online Programs

Students who wish to file a complaint may contact their assigned Student Services Representative at 877-267-2157 for assistance.  To clarify the student’s concerns, complaints should be sent in writing to:

Student Services Department, Waldorf College, P.O. Box 3269, Orange Beach, AL 36561.

Contact information for registering a complaint with the accrediting or state licensure agencies is available below. These agencies should be contacted only after the student has registered a complaint with the College and has not received a response to the request for resolution.

Accrediting Agency

Higher Learning Commission of the North Central Association of Colleges and Schools

230 S. LaSalle St., Ste. 7-500, Chicago, IL 60604-1413

State Licensure Agencies

The state licensure agencies correspond with the physical location of students while enrolled in Waldorf’s degree programs.  For residential students taking courses on-campus, the Iowa College Student Aid Commission would be the applicable agency.  For online students, the state agency would generally correspond with the student’s state of residence.

States*

  • Alabama Department of Postsecondary Education – Private School Licensing Division
    P.O. Box 302130, Montgomery, AL 36130-2130

  • Alaska Commission on Postsecondary Education – Institutional Authorization
    P.O. Box 110505, Juneau, AK 99811-0505

  • Arizona State Board for Private Postsecondary Education
    1400 Washington St., Room 260, Phoenix, AZ 85007

  • Arkansas Higher Education Coordinating Board
    114 E. Capitol Ave., Little Rock, AR 72201

  • California Bureau for Private Postsecondary Education
    P.O. Box 980818, West Sacramento, CA 95798-0818

  • Colorado Department of Higher Education
    1560 Broadway, Ste. 1600, Denver, CO 80202

  • Connecticut Office of Financial and Academic Affairs for Higher Education
    61 Woodland St., Hartford, CT 06105

  • Delaware Department of Education
    401 Federal St., Ste. 2, Dover, DE 19901

  • DC Office of the State Superintendent of Education – Education Licensure Commission
    810 First St. NE, 2nd Floor, Washington, DC 20002

  • Florida Department of Education
    325 Gaines St., Ste. 1414, Tallahassee, FL 32399-0400

  • Georgia Nonpublic Postsecondary Education Commission
    2082 E. Exchange Pl., Ste. 220, Tucker, GA 300084-5305

  • Hawai’i Department of Commerce and Consumer Affairs – Office of Consumer Protection
    235 S. Beretania St., Room 801, Honolulu, HI 96813-2419

  • Idaho Board of Education – State Coordinator for Private Colleges & Proprietary Schools
    650 W. State St., Ste. 307, P.O. Box 83720, Boise, ID 83720-0037

  • Illinois Board of Higher Education
    431 E. Adams St., 2nd Floor, Springfield, IL 62701

  • Indiana Commission on Proprietary Education
    302 Washington St., Room E201, Indianapolis, IN 46204

  • Iowa College Student Aid Commission
    603 E. 12th St., FL 5th, Des Moines, IA 50319

  • Kansas Board of Regents
    1000 SW Jackson, Ste. 520, Topeka, KS 66612-1368

  • Kentucky Council on Postsecondary Education
    1024 Capital Center Drive, Ste. 320, Frankfort, KY 40601

  • Louisiana Board of Regents
    P.O. Box 3677, Baton Rouge, LA 70821

  • Maine Department of Education
    #23 State House Station, Augusta, Maine 04333

  • Maryland Higher Education Commission
    839 Bestgate Rd., Ste. 400, Annapolis, MD 21401

  • Massachusetts Board of Higher Education
    One Ashburton Place, Room 1401, Boston, MA 02108

  • Michigan Department of Labor and Economic Growth – Office of Postsecondary Services, Proprietary School Unit
    Victor Office Center, 3rd Floor, 201 N. Washington Square, Lansing, MI 48913

  • Minnesota Office of Higher Education
    1450 Energy Park Drive, Ste. 350, St. Paul, MN  55108

  • Mississippi Commission on Proprietary School and College Registration
    3825 Ridgewood Rd., Jackson, MS 39211

  • Missouri Department of Higher Education
    P.O. Box 1469, Jefferson City, MO 65102

  • Montana University System – Division of Academic, Research & Student Affairs – Academic Processes & eLearning Business
    2500 Broadway St., P.O. Box 203201, Helena, MT 59620

  • Nebraska Coordinating Commission for Postsecondary Education
    140 N. 8th St., Ste. 300, Lincoln, NE 68508

  • New Hampshire Postsecondary Education Commission
    3 Barrell Court, Ste. 300, Concord, NH 03301-8543

  • New Jersey Commission on Higher Education
    P.O. Box 542, Trenton, NJ 08625-0542

  • New Mexico Higher Education Department – Private & Proprietary Schools Division
    2048 Galisteo St., Santa Fe, NM 87505-2100

  • New York State Education Department – Office of Higher Education – Office of College and University Evaluation
    5 N. Mezzanine, Education Building, 89 Washington Ave., Albany, NY 12234

  • North Carolina: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina
    General Administration, 910 Raleigh Rd., Chapel Hill, NC 27514

  • North Dakota State Board for Career and Technical Education
    600 E. Boulevard Ave., #270, Bismarck, ND 58505-0610

  • Ohio State Board of Career Colleges and Schools
    30 East Broad St., Ste. 2481, Columbus, OH 43215

  • Oklahoma State Regents for Higher Education – Academic Affairs Office
    P.O. Box 108850, Oklahoma City, OK 73101-8850

  • Oregon Student Assistance Commission – Office of Degree Authorization
    1500 Valley River Dr., Ste. 100, Eugene, OR 97401

  • Pennsylvania Department of Education – Postsecondary and Adult Education
    333 Market St., 12th Floor, Harrisburg, PA 17126-0333

  • Rhode Island Office of Higher Education – Academic and Student Affairs
    80 Washington St., Providence, RI 02903

  • South Carolina Commission on Higher Education
    1333 Main St., Ste. 200, Columbia, SC 29201

  • South Dakota Office of the Attorney General
    1302 E. Hwy. 14, Ste. 1, Pierre, SD 57501-8501

  • Tennessee Higher Education Commission
    404 James Robertson Pkwy., Ste. 1900, Nashville, TN 37243

  • Texas Workforce Commission
    101 E. 15th St., Austin, TX 78778-0001

  • Utah Division of Consumer Protection
    P.O. Box 146704, Salt Lake City, UT 84114-6704

  • Vermont State Board of Education
    120 State St., Montpelier, VT 05620-2501

  • Virginia: State Council on Higher Education for Virginia
    101 N. 14th St., 9th Floor, Richmond, VA 23219

  • Washington Higher Education Coordinating Board
    P.O. Box 43430, Olympia, WA 98504-3430

  • West Virginia Higher Education Policy Commission
    1018 Kanawha Blvd. E., Ste. 700, Charleston, WV 25301

  • Wisconsin Educational Approval Board
    P.O. Box 8696, Madison, WI 53708-8696

  • Wyoming Department of Education
    2300 Capitol Ave., Hathaway Bldg., 2nd Floor, Cheyenne, WY 82002

  • Territories*
  • American Samoa Board of Higher Education
    P.O. Box 2609, Pago Pago, American Samoa 96799

  • Commonwealth of Northern Mariana Islands – Commissioner of Education
    P.O. Box 501370, Saipan, MP 96950

  • Federated States of Micronesia – Department of Education
    87 Palikir, Pohnpei State, FM 96941

  • Guam: Board of Regents – University of Guam
    UOG Station, Mangilao, Guam 96923

  • Puerto Rico Council on Education
    P.O. Box 1900, San Juan, PR 00910-1900

  • Republic of the Marshall Islands – Scholarship, Grant, and Loan Board
    P.O. Box 1436, Majuro, Marshall Islands 96960

  • Republic of Palau – Ministry of Education
    P.O. Box 819, Koror, Palau 96940

  • U.S. Virgin Islands Department of Education – Office of the Commissioner 1834 Kongens Gade, St. Thomas, U.S. Virgin Islands 00802-6746

  • * Per regulatory guidance from the U.S. Department of Education (GEN-11-05, dated 3/17/11), under the provisions of §668.43(b), contact information is provided for any relevant State agencies, regardless of whether the State otherwise regulates the out-of-State institution’s provision of distance education.